Privacy Policy

This Privacy Policy explains how Point Spoon processes personal data in connection with its website and related communications. It applies to visitors, prospective clients, and other individuals who interact with the site.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Privacy Office

Contact Information

Privacy email
Telephone
+33 6 19 63 50 96
Postal address
6 Allée des Sapins, 44470 Carquefou
Privacy contact
GDPR

Regulation

GDPR Overview

Where GDPR applies, we process personal data on a lawful basis such as consent, performance of a contract, compliance with legal obligations, legitimate interests, or another basis permitted by law. The applicable basis depends on the context of the processing and the relationship with the user.

Because Point Spoon is intended for users in France and may be accessed from the European Economic Area, GDPR rules apply where the processing falls within their scope.
This section explains the GDPR framework relevant to EEA users.

GDPR Compliant

Your GDPR Rights

Where GDPR applies, you may have rights to access, rectify, erase, restrict, object, and request portability of your personal data. If processing is based on consent, you may withdraw consent for future processing. Some requests may be limited where retention or disclosure is required by law or necessary to establish, exercise, or defend legal claims.

EEA users may exercise rights subject to verification and legal limits.
User Rights

Your Rights

Subject to applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. Where processing is based on legitimate interests, you may object on grounds relating to your situation. These rights are not absolute and may be limited by legal obligations or the rights of others.

Available rights depend on the legal basis and the nature of the processing.
Requests

How to Make a Request

To help us process a rights request, please provide enough information to identify the relevant data and confirm your identity where needed. We may ask for additional details before acting on a request. If we cannot comply in full, we will explain the reason to the extent permitted by law.

Requests are reviewed case by case and may require identity checks.
Data Retention

Data Retention

Retention periods depend on the type of data, the reason for processing, and any legal or contractual obligations. When data is no longer needed, we delete it, anonymize it, or archive it where retention is required. Some records may be kept longer to manage disputes, compliance, or security matters.

We keep data only for as long as needed for the stated purpose or legal retention.
Policy Updates

Policy Updates

When we update this policy, we will post the revised version on the site and adjust the effective date where appropriate. If a change materially affects how we process personal data, we will take reasonable steps to draw attention to it.

We may revise this policy to reflect legal, technical, or operational changes.

Data We Collect

We may process identification details, contact details, message content, service-related information, technical identifiers, and usage data. In a legal services context, this may also include information you choose to provide about your business, requests, or matters you want to discuss.

We collect only the data needed to operate the site and handle inquiries.

How We Collect Data

We receive data when you complete forms, send messages, or otherwise interact with the site. We also collect certain technical data automatically, such as device information, browser data, and interaction records. Where relevant, we may derive limited information from your use of the site to maintain security and improve functionality.

Information comes from direct submissions, site activity, and limited technical logs.

Types of Cookies

The site may use essential cookies to enable basic functions, functional cookies to remember choices, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose. We do not rely on cookies for purposes that are not described in this policy.

We use cookies that support core operation, measurement, and preference management.

Cookie Controls

You may block or delete cookies through your browser settings. If the site provides a cookie preference tool, you can use it to manage non-essential cookies. Limiting cookies may affect some site functions, including form handling or preference storage.

Cookie settings can be adjusted through browser controls and, where available, site preferences.
01 · Purpose

How We Use Data

We use personal data to operate and maintain the site, respond to inquiries, manage communications, improve performance, monitor security, prevent misuse, comply with legal obligations, and keep records needed for administration and dispute handling. Where required, we also use data to support the provision of legal services or to assess whether a request can be handled.

Processing is limited to operational, security, and legal needs.
02 · Sharing

Service Providers and Partners

We may disclose personal data to hosting, security, analytics, communications, and other operational providers that support the site. These parties act under instructions or contractual arrangements and are expected to use the data only for the services they provide. We may also share information in connection with a business reorganization or similar transaction, subject to applicable safeguards.

Service providers receive only the information needed to perform their tasks.